ear wax removal birmingham

At Wax Extract, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website (www.wax-extract.co.uk) and booking our ear wax removal services, you agree to the practices described in this policy.

When you book a service or interact with our website, we may collect the following types of personal information:

• Personal Details: Name, email address, phone number, date of birth, and postal address.
• Health Information: Any relevant medical details or history related to ear health, only when necessary for providing our services.
• Payment Information: Details related to your payment method (though we do not store payment card information, which is handled securely by our payment processor).
• Booking Information: Details about your appointment, such as the date, time, and location.
• Device Information: Information about the device you use to access our website, including IP address, browser type, and operating system.

We use the information we collect to:

• Process and manage your bookings.
• Communicate with you regarding appointments, changes, or customer service inquiries.
• Personalize your experience and provide relevant information based on your preferences.
• Improve our website and services.
• Comply with legal obligations and resolve any disputes.

We do not sell, trade, or rent your personal information to others. We may share your data with third parties only in the following circumstances:

• Service Providers: We may share your information with trusted third-party providers who help us run our business (e.g., payment processors, booking software providers). These parties are obligated to protect your information and only use it for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law or in response to legal proceedings to protect our rights, safety, or the rights of others.

We implement appropriate technical and organisational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no system is entirely secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request to update or correct inaccuracies in your personal information.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
• Restriction: You can ask us to restrict how we use your data in certain circumstances.
• Objection: You can object to us processing your data for direct marketing or where we rely on legitimate interests.

To exercise any of these rights, please contact us at wax.extract@outlook.com

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device by our website that allow us to recognize your browser and capture certain information. You can manage or disable cookies through your browser settings, though this may affect some features of the website.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page regularly to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Wax Extract
Email: wax.extract@outlook.com
Phone: 07376487854
Address: Empire Medical Clinic. 4-6 Birmingham Rd B69 4DE